Keyholding & Alarm Response

Fast professional attendance to alarm activations helping protect your property when it matters most.

Trusted Keyholding & Rapid Alarm Response

Protecting your property with fast, professional response - day or night

Midlands Protection (MPS Security) is recognised as a leading provider of keyholding and alarm response services across the Midlands, supporting both commercial and public sector clients.

With extensive expertise in keyholding and mobile response, we help protect your premises from theft, vandalism, and operational risk - keeping your business running safely and efficiently.

Our priority is safeguarding your property and assets while ensuring a secure environment for your employees, customers, and visitors.

Keyholding & Alarm Response Services

When an alarm is activated or an emergency call out is triggered at your premises, an authorised keyholder must attend

Relying on your own staff can expose them to unnecessary risk as lone workers and may lead to legal consequences under the Corporate Manslaughter Act or the Health and Safety at Work Act.

Midlands Protection Security provides trained, professional Security Officers who can act as your designated keyholders, responding safely and appropriately to any activation.

What Happens When We Respond

Our Security Officers will investigate the cause of the alarm activation and:

Take Appropriate Action

Reset the alarm system, or remain on-site until the situation is fully resolved and all relevant parties - such as Alarm Engineers or Emergency Services have left the premises.

Re-secure the Building

The is to ensure the property is safe before departing.

Liaise With You Directly

In the event of a major incident or in line with your specified reporting procedures.

Coordinate With Approved Contractors

Where necessary, arranging services such as boarding up, plumbing, glazing, electrical repairs, and building works on your behalf.

Attend Alongside Your Own Keyholder

If preferred, by arranging a pre-agreed rendezvous point and travelling to the property together.

Just wanted to say thank you to the team who helped me out last night. They really went above and beyond!